As I am sure most of you are aware of, USPS is having tracking issues at this time. ALL Halloween orders that were placed from Miss Things Boutique HAVE SHIPPED and you should have gotten an email with your tracking information from USPS. If you did not or are unable to track your package, PLEASE email us at email@example.com and we will give you the information that you need know. There have been some emails with concerns on packages and their tracking information not showing up but we can ASSURE you that the problems were NOT AT ALL on Miss Things Boutique end. Now that we have gotten all moved in to our newest location, we are now FINALLY back up and running with BOTH our phone, Internet and email services. PLEASE do NOT hesitate to contact us at firstname.lastname@example.org. Our normal business hours are as follows:
10 am - 3 pm EST
Any emails or phone calls received after these times will be returned the NEXT BUSINESS DAY.
(Since we were down for a week with the move, we are trying to answer inquiries past the above time as time permits!)
REST ASSURED, we WILL get back with you momentarily.
Below is some information that we were emailed from the USPS that will hopefully set some of your minds at ease about the current situation with online tracking information.
Thank you and have a blessed week,
Office Manager/Sales Supervisor
Miss Things Boutique, LLC
***Letter From USPS***
Dear Valued Click-N-Ship® Customer,Due to a technical issue, you may have experienced difficulty receiving Track & Confirm data for Click-N-Ship domestic Priority Mail labels printed between Thursday, October 1st, 2009 and Tuesday, October 20th, 2009.If you generated a domestic Priority Mail label on Click-N-Ship within the indicated timeframe and have had difficulty with obtaining Track & Confirm data from USPS.com, we apologize for the inconvenience. If you would still like to obtain Track & Confirm data for a domestic Priority Mail label printed between the dates indicated above, please follow the instructions below:In the Track & Confirm field on usps.com, please add two (2) additional digits, "94", to the left most position of the twenty (20) digit tracking/label number. For example, if the tracking/label # is 0550 1699 3200 0006 9161, the tracking/label # necessary to receive tracking data would be 940550 1699 3200 0006 9161.Additionally, your domestic Priority Mail tracking number(s) for labels printed within the date range above will be automatically corrected Thursday, October 22nd, 2009, and available in your Shipping History. Please feel free to visit https://sss-web.usps.com/cns/landing.do.Once again, we apologize for any inconvenience this may have caused, and we sincerely appreciate your business.Thank you,USPS Click-N-Ship Team